89bl Terms and Conditions

89bl is an online casino and betting platform that provides entertainment-based online gaming services for users in Bangladesh. These terms and conditions form a legal agreement between the user and 89bl.

These terms apply to all services, games, promotional offers, and transactions conducted on the 89bl platform. By accessing or completing registration on the platform, the user acknowledges that they have fully read, understood, and agreed to comply with these terms.

1.1 Definitions

• Platform: The 89bl website, mobile version, and all associated services.
• User / Member: Any person who has created an account on 89bl or accessed the platform.
• Account: The user's registered personal profile through which game participation and financial transactions are managed.
• Balance: The amount of funds deposited into and available in the account.
• Bonus: Promotional credits or rewards provided by 89bl.

1.2 Applicable Law

These terms are prepared and governed in accordance with the applicable laws and regulations of Bangladesh. In the event of any dispute, the relevant legal provisions will apply.

When creating an account on 89bl, users must provide accurate, complete, and up-to-date information. 89bl reserves the right to cancel an account if false or misleading information is provided.

2.1 Registration Requirements

• Each individual may create only one account.
• Multiple members of the same family or household may operate separate accounts, but their identities must be verified.
• Transferring or renting an account to a third party is strictly prohibited.
• Users must keep their password and login details confidential and must immediately notify 89bl of any unauthorized access.

2.2 Identity Verification (KYC)

89bl reserves the right to verify a user's identity at any time. The following documents may be requested before processing a withdrawal:

• A copy of the National Identity Card (NID) or passport.
• Verification of an active mobile number or email address.
• Details of the payment method used (bKash / Nagad / Rocket account number).

The withdrawal process may be put on hold until verification is complete.

89bl is strictly for users aged 21 and above only. Minors are completely prohibited from creating an account or participating in games on the platform.

At the time of registration, the user confirms that they are 21 years of age or older. If any false information regarding age is provided:

• The account will be closed immediately.
• All deposited funds may be forfeited.
• The relevant authorities may be notified.

4.1 Deposit Rules

89bl currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

The minimum deposit amount is ৳500 (for all methods). The maximum deposit limit may vary depending on the payment method and account level.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour.

• Account verification must be completed before a withdrawal can be made.
• The withdrawal method must match the deposit method.
• The relevant wagering requirements must be met before bonus funds can be withdrawn.
• 89bl reserves the right to temporarily suspend withdrawals in the case of suspicious transactions.

4.3 Fees and Taxes

89bl generally does not charge any processing fees on deposits or withdrawals. However, the payment provider may apply its own charges, for which 89bl is not responsible. The user is solely responsible for paying income tax or any other applicable taxes.

89bl offers a variety of bonuses and promotional offers. Each offer has its own terms and conditions, which are detailed on the relevant offer page.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit up to ৳20,000. The applicable terms for this bonus are:

• Wagering requirement: 25 times the bonus amount.
• If the wagering requirement is not met within the specified time after claiming the bonus, the bonus may be cancelled.
• The welcome bonus can be claimed only once per user.
• Not all games may be available to play with bonus funds — the list of eligible games can be found on the relevant bonus page.

5.2 VIP and Cashback Program

The 89bl VIP program has four tiers. Cashback is paid out every week:

• Bronze: Up to 0.3% cashback per week.
• Silver: Up to 0.6% cashback per week.
• Gold: Up to 0.9% cashback per week.
• Platinum: Up to 1.2% cashback per week.

VIP tier upgrades are based on gaming activity and participation on the platform. Contact the support team for more details.

5.3 Bonus Abuse

Any attempt to abuse or manipulate the bonus system — such as using multiple accounts, artificial betting patterns, or coordinated betting — may result in account cancellation.

All games on 89bl are operated to ensure fairness and fair play. Users should keep the following in mind:

6.1 Fair Play Policy

• All game outcomes are determined by a Random Number Generator (RNG).
• Any attempt to influence game outcomes — through software, bots, or any other means — is strictly prohibited.
• If a game is interrupted mid-round due to a technical error, 89bl will attempt to refund the bet for that round.

6.2 Responsibility Regarding Games

All game and betting decisions are entirely the user's own. 89bl is not responsible for any financial losses resulting from gameplay. Gaming is an entertainment activity — it should not be considered a source of income.

Involvement in any of the following activities will result in account cancellation and all balances may be forfeited:

• Creating and operating multiple accounts.
• Registering using a false identity or another person's information.
• Using automated software, bots, or scripts.
• Money laundering or suspicious financial activity.
• Attempting to manipulate the bonus system.
• Hacking or attempting to breach the platform's security systems.
• Harassing or defrauding other users.
• Spreading false information about 89bl on social media or elsewhere.

8.1 Closure by 89bl

89bl may suspend or close any account without prior notice in the following cases:

• Violation of any provision of these terms.
• Fraudulent activity or suspicious behavior.
• Failure to complete identity verification or being underage.
• Instructions from law enforcement agencies.

8.2 Closure by the User

Any user may close their own account at any time. The balance must be withdrawn before the account is closed. Account closure requests can be made via live chat or email.

89bl uses SSL encryption and modern cybersecurity technology to keep users' personal and financial information secure. Detailed policies on data collection, storage, and use can be found on our Privacy Policy page.

89bl does not sell user data to third parties. However, information may be shared with relevant authorities if required by law or to prevent fraud.

89bl places the highest importance on responsible gaming. We believe gaming is entertainment — never a solution to financial problems.

10.1 Self-Restriction Tools

Users may make use of the following features:

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Loss Limit: A maximum loss limit within a specified period.
• Session Limit: A daily time limit for gameplay.
• Temporary Break: Keeping the account inactive for a set period of time.
• Permanent Self-Exclusion: Closing the account for the long term or permanently.

For detailed guidelines on responsible gaming, please visit our Responsible Gaming page.

89bl accepts no liability in the following cases:

• Disruption to gameplay due to internet connection interruption or technical issues.
• Loss caused by the user's own negligence or sharing account login credentials.
• Delays or errors by third-party payment providers.
• Unforeseen technical failures or force majeure situations.

89bl is committed to resolving every matter professionally and will consider reasonable compensation on a case-by-case basis.

If any dispute or complaint arises, the user must first contact the 89bl support team. We always strive to resolve disputes in a amicable manner.

12.1 Complaints Process

1. Submit a complaint via live chat or by email at [email protected].
2. Send full details of the complaint along with relevant screenshots or evidence.
3. The 89bl team will aim to provide an initial response within 72 hours.
4. Complex matters may take longer — in such cases, the user will be kept informed.

89bl reserves the right to amend these terms and conditions at any time. Notice will be given on the platform before changes take effect.

Continued use of the platform after any changes will be considered acceptance of the new terms and conditions. It is therefore advised to visit this page regularly to stay informed about the latest terms and conditions.

If you have any questions or concerns regarding these terms and conditions, please contact us:

• Live Chat: Support available in Bengali 24/7.
• Email: [email protected]

Our support team provides round-the-clock service in accordance with Bangladesh Standard Time (BST, UTC+6).